At Boxhers, we want you to love your purchase. If you have any issues or questions about returns, please contact us.
What’s Your Return Policy?
For hygienic reasons, we can only accept returns on unworn and unopened items. If your order arrives damaged or incorrect, contact us within 15 days and we’ll make it right.
We may decline returns or exchanges if we suspect misuse of our return policy, such as fraudulent activity or unusually frequent returns.
The buyer is responsible for shipping costs for return unless the item was damaged or sent incorrectly.
How to Initiate a Return
To start a return, reach out to our support team via our contact page. Include your order number and a description of the issue. We’ll provide instructions to ensure your return is processed smoothly.
Exchanges
If you need a different size or product, we handle exchanges the same way as returns. Contact us within 15 days of receiving your order and we’ll guide you through the exchange process.
Questions?
If anything is unclear, or you want guidance on whether your item qualifies for a return, our support team is here to help. Get in touch and we’ll respond promptly.